MReport March 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

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40 | TH E M R EP O RT SPECIAL ADVERTISING SECTION // COMPLIANCE COMPANY INDEX Quality Mortgage Services KEY PERSONNEL Tommy A. Duncan CEO Claudia E. Duncan President Laura Kate Davis VP of QC & Operations Sarang Farhangi IT & Systems Engineer STAFFING 26 Employees CONTACT INFORMATION 321 Billingsly Court, Suite 15, Franklin, TN 37067 Phone: 615.591.2528 Website: Email: CORPORATE PROFILE Quality Mortgage Services (QMS) is a recognized leader in mortgage audit services, quality control procedures and mortgage technology solutions. With over 25 years' experience in mortgage bank- ing audits, QMS is a full-service risk management and mortgage compliance solutions company that provides mortgage loan analysis results for mortgage bankers, lenders, and brokers nationwide through its innovative proprietary MARS QC software. The QMS team of QC mortgage audit profession- als is ready to execute QC functions and provide mortgage QC so today's lenders have the best mort- gage loan analysis reports possible. QMS ensures organizational compliance, providing current updates, as well as QC plans, reporting, and analytical tools that encompass all relevant government regulations. QMS performs regulatory reviews and mortgage analysis to strengthen existing QC programs, reduce mortgage repurchases, and minimize exposure to costly litigation. COMPANY HISTORY Quality Mortgage Services was formed in 1992. Tommy A. Duncan, CEO, has been with QMS since its earnest beginnings. The company was founded by his father, Tom Duncan, an industry veteran in financial services compliance and due diligence. Both father and son successfully grew the company into a premier provider of mortgage QC services. Claudia Duncan took over daily operations at QMS as President early last year, bringing a unique set of global business and marketing experience that has already made an impact on the innovative direction of the company. BUSINESS LINES, SERVICES, AND PRODUCTS • Pre-funding QC audits • Post-closing QC audits • QCVerify automated verification • MERS audits • HMDA audits and support • Anti-money laundering audits • MARS QC software KEY FEATURES/BENEFITS • Advanced and intuitive QC software • Interactive management portal • Current Fannie Mae reporting • Trending and analytical tools • Custom audits and reports • Management Action Plan (MAP) • Area of Responsibility (AOR) • QC vendor testing capabilities • Agency auditing modules • Customized client-specific audits COMPETITIVE ADVANTAGE Quality Mortgage Services offers effectiveness and objectiveness advantages over in-house mortgage auditing, as well as the competition. QMS is able to ensure mortgage fraud detection and risk prevention efforts are rigorous and unbiased. ADDED VALUE TO CLIENTS Quality Mortgage Services is committed to partner- ship and providing excellence in its services with key benefits including: • Superior customer service • Real-time report access and delivery • Extensive QC report offering • Flexible solutions and services • QC vendor performance matrix • Custom software development KEYS TO YOUR SUCCESS QMS attributes its industry success to their commit- ment to stay abreast of constant regulatory, compli- ance, and technology changes, while consistently producing solutions that meet industry and client expectations. Because QMS is a boutique technol- ogy firm, trending solutions can be readily custom- ized for each client. STRATEGIES AND GOALS FOR 2018 QMS continues to expand their product offering based on both client and industry demands. Building on the backbone of MARS and launching innovative products, such as QCVerify, QMS remains dedicated to their mission to empower mortgage lenders. SPECIALTY, EXPERTISE, AND QUALITY CONTROL INITIATIVES QMS specializes in innovative QC and audit services that evolve alongside industry regulatory and compli- ance change. Built on long-standing expertise, the QMS offering is deployed through MARS QC Software, a platform that is powerful enough to also be a standalone solution for lenders. TESTIMONIAL "QMS has a great team. It is nice to know that we can pick up the phone and call QMS when any questions or when help is needed. With all the recent agency regulations, it has been a challenge to meet all the new QC guidelines but QMS has made this requirement a lot easier for us." —Phyliss Hilger, VP, Quality Control, Howard Hanna Mortgage Services

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