TheMReport — News and strategies for the evolving mortgage marketplace.
Issue link: http://digital.themreport.com/i/1085198
MNOTES Embracing the Digital Age I nnovation, disruption, change—these words are not generally associated with the mortgage industry. But in a digital age where consumers' expectations are shifting, that is rapidly evolving. The industry must provide a faster, less paper-intensive process and give consumers more control. Fintech-driven innovation is disrupting the mortgage industry to bring it into a new era. In this issue, MReport introduces a few frontrunners to watch for with some insight from industry experts. In our cover story, "The New Technology Mix" MReport's Radhika Ojha discusses how the mortgage industry looks to add the latest technology to meet consumer demand. Borrowers—such as the much-pursued millennials—are becoming more tech-savvy and open to the digital experience. This piece examines how the industry is rising to meet those demands. Next, in "The Scramble for Innovation," Ligris CEO Kosta Ligris examines how the real estate market, which has been slow to adapt, is starting to step up its tech transformation. Matt Clarke, CFO and COO of Churchill Mortgage, steps in next with "Meeting in the Middle," which provides insights into the dramatic changes the industry is undergoing during its ongoing embrace of the digital frontier. In "Peeking Behind Door No. 3," Steve Octaviano, CTO of Blue Sage Solutions, steps up to talk about LOS technology. With 30 years of experience in mortgage and financial services technology, he explains how innovations are making it easier for lenders to find a path that fits their needs. Finally, be sure to explore MReport's Best in Technology Guide, in which the companies helping explore the bleeding edge of innovation showcase products and services designed to streamline business processes, minimize costs, and ensure optimal compliance. The future is closer than you think. Just look ahead into the pages of this month's MReport. Best regards, Rachel Williams Editor-in-Chief © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us. 2 | TH E M R EP O RT EDITOR-IN-CHIEF Rachel Williams ONLINE EDITOR Radhika Ojha ONLINE CONTRIBUTORS Donna Joseph David Wharton CONTRIBUTORS Matt Clarke Kosta Ligris Steve Octaviano CREATIVE DIRECTOR Jason Stone ART DIRECTOR Jonathon Won DESIGN DIRECTOR Sean Walker ADVERTISING Suzanne Andresen (207.443.3314) Kevin McCrea (214.525.6756) 2019 EDITORIAL ADVISORY BOARD Danielle Hale, Chief Economist, realtor.com ® ; Ken Markison, Of Counsel, Weiner Brodsky Kider PC; Alex McGillis, Director of Product Development, Quicken Loans Erik Schmitt, Managing Director of Origination Division, Chase Home Lending; Rocky Stubbs, SVP, Head of Direct Lending, Flagstar Bank Corporate Officers CHAIRMAN & CHIEF CREATIVE OFFICER Mark Hulme PRESIDENT & CHIEF EXECUTIVE OFFICER Ed Delgado DIRECTOR OF HR/ACCOUNTING Jake Davis ASSOCIATE GENERAL COUNSEL Derek Templeton ART DIRECTION Jason Stone Sean Walker Jonathon Won PROFESSIONAL ASSOCIATIONS FORCE, Legal League 100, American Mortgage Diversity Council, National Mortgage Servicing Association, Property Preservation Executive Forum: Derek Templeton (214.525.6757) No part of this publication may be reproduced without written permission from the publisher. ©2019 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials.