TheMReport — News and strategies for the evolving mortgage marketplace.
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Special Advertorial Section Fiserv Corporate Profile Corporate Headquarters Key personnel Jeffery W. Yabuki President and CEO Shawn Donovan EVP and Chief Sales Officer Kevin J. Collins President, Lending Solutions Division Terri Gillespi VP, Strategic Business Development, Lending Solutions Division Bill Nicholson CIO, Lending Solutions Division contact infor m ation 255 Fiserv Drive Brookfield, Wisconsin 53045 Phone: 800.872.7882 Key features Fiserv is a leading global provider of information management and electronic commerce systems for the financial services industry. The company provides integrated technology and services that create value for its clients. Fiserv drives innovation that transforms experiences for more than 16,000 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms, and other business clients. Single-platform technology eliminates redundancies from product to product and enables simultaneous pricing and documentation updates. • Automated loan processing tools allow lenders to respond to industry and business changes with greater agility, and an intuitive user interface puts the information clients need at their fingertips. • Browser-based architecture enables anytime, anywhere loan production by authorized users from any location with an Internet connection. • Fast, secure delivery of disclosures and other preclosing documents satisfies all RESPA and MDIA disclosure regulations. • Seamless interaction with third-party service providers offers secure and responsive internal and external connectivity. • MISMO-based transaction standards reduce timeto-market integration and simplify data exchange. • Flexible licensed and hosted deployment options enable clients to manage their enterprise in a manner best suited to their business requirements. • Scalability facilitates new market growth and rapid product delivery. Business Scope For more than 27 years, Fiserv has developed industryleading financial services technology solutions. Since its formation in 1984, Fiserv has grown by finding the right resources to meet clients' technology needs. Business lines, services, and products Origination solutions from Fiserv automate every phase of mortgage, home equity, consumer, and business loan origination. Fiserv life-of-loan support helps banks, credit unions, and mortgage originators close loans more quickly, manage loans more efficiently, and introduce new products more effectively. Fiserv also offers secure and streamlined paperless loan processes throughout the eMortgage lifecycle. This solution lets clients adopt paper-free lending at a pace that suits their business and helps them meet complex regulatory requirements. Geographical scope and coverage area The Lending Solutions Division of Fiserv serves the North American residential lending and auto finance markets. Competitive Advantage Fiserv has successfully introduced 10 generations of loan origination systems during the past 15 years. The company provides products and services to more than 500 clients and has averaged 60 implementations per year over the past five years. Common Origination Platform (COP) from Fiserv is a single-platform, enterprise lending solution for real estate consumer, and business loan originations. With data about borrowers all in one place—regardless of the point of origination or loan type—lenders can reduce risk, gain processing efficiencies, take advantage of cross-sell opportunities, and use information more effectively. Unlike loan origination systems that require modules to achieve an enterprise lending solution, all COP capabilities exist within a single module. Consolidation of loan production and management across origination channels, departments, and third-parties gives a clearer picture of a lender's financial position and operational performance and revenue opportunities. 40 | The M Report added value to clients Sound decision-making and speed are paramount in the lending business. Lenders need solutions that streamline the loan management process by automating and consolidating processes in order to boost efficiency and reduce transaction costs. Today's lenders also need the tools to provide excellent customer value and minimize organizational risk. With the right combination of lending services and integrated technology solutions, Fiserv clients deliver top-quality customer service while enjoying the peace of mind that comes with real-time processing and risk management. keys to success Fiserv has invested in the right solutions at the right time to meet market demands. Regulatory compliance and cost-saving initiatives are driving the marketplace to consolidate origination processes. Meanwhile, lenders are looking for technology that increases efficiency, standardizes compliance, and provides loan options tailored to each borrowers needs. Yet, lending continues to be segregated at many financial institutions. To promote efficiency, lenders have begun to align their operations with process, rather than product offering. The deployment of a single platform to handle production for multiple types of loans can support the process owners and provide a competitive advantage.