TheMReport — News and strategies for the evolving mortgage marketplace.
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MNOTES P redicting where the market is headed is always a challenging task— however it's one we take head on in this month's issue where we examine the trends and tools that will be a large part of 2017. In this month's cover story, staff writer Brian Honea examines the wild ride the refinance market has been on since the Brexit vote. In "No Thru Street" Honea follows the numbers to answer the question of whether the refi - nance boom seen over the summer can sustain itself much longer. Next, in "Walking a Tightrope," Treliant Solutions' Dr. Anurag Agarwal and Brenda Taylor share how lenders can ensure compliance and fair lending prac- tices using new technology, allowing them to be more vigilant, more consistent, and more intelligent on the whole. Further exploring changes in lending is Vincent Spoto, partner and managing director at RRMS Advisors. In "Servicing Surveillance," he talks about proper servicing oversight and how that can foster regulatory compliance, mitigate risk, minimize defaults, and help both the lender and the end buyer. Spoto also shares strategies that lenders can use to improve their own servicing surveillance–strate - gies he says could have helped years ago, before–and during–the big collapse. On the theme of new tools changing the industry, Chad Mosley of MCS Solutions tackles the age-old practice of plywood-ing vacant homes. Though used for many years to board up windows and doors on abandoned properties, Mosley says plywood is no longer working for servicers and investors, causing homes to become unsightly, unsafe, and a veritable target for criminals. Options such as polycarbonate are rising in popularity, preserving the home's image as well as neighborhood property values. Lastly, don't miss our special data and analytics guide. Thanks to emerging technologies, data and analytics are playing an increasingly larger role in our in - dustry every year. They're allowing us to predict and model consumer behavior, mitigate risks, improve outcomes, and better serve buyers and customers across the country. All the best, Rachel Williams Editor-in-Chief 2 | TH E M R EP O RT EDITOR-IN-CHIEF Rachel Williams ONLINE EDITOR Brian Honea ONLINE CONTRIBUTORS Kendall Baer Scott Morgan COPY EDITORS Krista Franks Brock Alison Rich Aly Yale CONTRIBUTORS Dr. Anurag Agarwal Chad Mosley Vincent Spoto Brenda Taylor CREATIVE DIRECTOR Jason Stone ART DIRECTOR Jonathon Won DESIGN DIRECTOR Sean Walker ADVERTISING Suzanne Andresen (207.443.3314) Robyn Clayton (214.525.6716) Kevin McCrea (214.525.6756) Jason Myers (214.525.6760) CORPORATE OFFICERS CHAIRMAN & CHIEF CREATIVE OFFICER Mark Hulme PRESIDENT & CHIEF EXECUTIVE OFFICER Ed Delgado CHIEF FINANCIAL OFFICER John Harrison DIRECTOR OF HR/ACCOUNTING Ernest Gillespie ART DIRECTION Jason Stone Sean Walker Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2016 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us. The Refi Numbers Game