TheMReport

MReport Jan 2019

TheMReport — News and strategies for the evolving mortgage marketplace.

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32 | TH E M R EP O RT SPECIAL ADVERTISING SECTION: PROPERTY VALUATION GUIDE Dwellworks AMC KEY PERSONNEL Bob Rosing President and CEO James Conigliaro, CRP, GMS COO Tim Evanko, CRP VP Operations, Residential Services Norm Koenig Director, Business Development William Rudolph, CRP Chief Review Appraiser STAFFING 85 full-time employees 10 certified appraisers in-house CONTACT INFORMATION 1317 Euclid Ave. Cleveland, OH 44115 Toll Free 866.714.8891 Info@Dwellworks.com Dwellworks.com/Mortgage COMPANY DESCRIPTION Dwellworks is a nationwide provider of appraisal management services related to mortgage lend- ing and corporate relocation appraisal. They are a full-service solution for clients, delivering consistency, high-quality performance and providing cohesive network management. With more than 35 years of combined experience and leadership in real estate related services, Dwellworks has supported small and large-scale mortgage lenders with an annual volume upwards of 30,000 appraisals. GEOGRAPHIC SCOPE AND COVERAGE AREA Headquartered in Cleveland, Ohio, Dwellworks is licensed and registered in all 50 U.S. states and its territories. Appraisals are conducted by an experi- enced network of 11,500 appraisers who possess a combination of experience, localized knowledge, and geographic competency. Dwellworks provides a dis- ciplined sourcing and screening process to identify, qualify, recruit, and manage its network appraisers. Their data-driven assignment methodology ensures appraisers are selected by their location, abilities, and quality of work on every assignment, creating some of the most accurate appraisals in the industry. REGULATORY COMPLIANCE Dwellworks is fully compliant with all Appraiser Independence Requirements and state appraiser management company licensing legislation. Its net- work compliance and consistency standards include items such as: » Licensing and E&O insurance » Acceptance of Dwellworks "Code of Conduct" » Adherence to HSSE health, safety, security, and environmental provisions » Criminal background checks Dwellworks annually tests internal controls, processes, and procedures by conducting SSAE 16 Type I and II SOC Audits. Their 10 on-staff appraisal quality review appraisers are subject matter experts in appraisal methodology, standards, and guidelines. BUSINESS LINES, SERVICES, AND PRODUCTS Dwellworks offers appraisal management, relocation home management, and operates a real estate bro- kerage for the purpose of rental home finding. Their appraisal management services include Uniform Residential Appraisal Report appraisals Federal Housing Agency/Veterans Affairs appraisals, field reviews, exterior-only appraisals, automated valu- ation models, bifurcated and alternative valuation appraisals, General Purpose Appraisal Reports, and Worldwide ERC Summary Appraisal Reports. COMPETITIVE ADVANTAGE Dwellworks differentiates by delivering highly accurate, compliant, and timely appraisals as a standard practice, while its dedicated service delivery and appraisal review teams offer the expertise and capability to provide customized service and delivery options for our individual clients where needed. As a critical business best practice, Dwellworks targets smaller margins on each transaction, paying its appraisers customary and reasonable fees to assure their motivation to meet client metrics for timeliness and quality. KEY FEATURES/BENEFITS Due to the company's experience managing thou- sands of corporate relocation appraisals, Dwellworks delivers industry-leading accuracy and the ability to prove that accuracy through closed sales analysis. The extremely tight market times and exceedingly difficult scope of work found in relocation appraising means our panel of appraisers must be consistently accurate for its clients' businesses to thrive. These factors have helped Dwellworks become the market leader in relocation appraising and a preferred part- ner for mortgage lenders. ADDED VAULE TO CLIENTS Dwellworks combines the use of astute technologies with the deep technical knowledge of our team mem- bers to create an amazing service experience. Their team doesn't simply manage a process—they pro- vide high-impact customer service in a high-demand market in a way that is unlike many others in the industry. Their advanced quality control techniques get the job done quickly and accurately, and their distinctly human approach to appraisal management adds a level of comfort and security. KEYS TO SUCCESS Dwellworks fully documented processes and proce- dures lead to a smoother, more enjoyable experience for clients—at an average turn time of 4.9 business days. Their intense focus on quality and accuracy is the foundation for all our services, iAppraisals from Dwellworks are initially checked by automated review technology with over 1,200 core review protocols. This streamlines our QC process and allows our reviewers to evaluate inconsistencies that affect value, market- ability, and adherence to investor guidelines.

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