MReport February 2019

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 3 CO NTE NTS 16 THE INDUSTRY'S TOP LEADERS TO THE RESCUE We take a look at what it takes for a top boss to lead by example and the qualities that they must encompass to do so. 22 LIFT Effective leaders rise by lifting those around them, not by attempting to climb above them. Marcia Davies leads by example, through empowerment, and by lifting those whose voices may not be heard. 26 AMERICAN HUSTLE Gig economy workers are often shut out from getting a mortgage. Learn how lenders can support this demographic while maintaining strong underwriting standards. 30 WELCOME TO THE MACHINES AI and machine learning could be transformative for mortgage—if they're leveraged properly. SPECIAL SECTION 31 TOP 25 INDUSTRY LEADERS & INFLUENCERS Recognizing those individuals who are guiding by example, thinking outside the box in ways that are shaping the industry's path forward. DEPARTMENTS 6 MTECH Paving the Way for the Future 12 TAKE 5 Claudia Merkle, CEO, National MI shares her insights on mortgage insurance and the housing market in 2019 and what she has learned as a leader over more than two decades in the industry. 13 MDWELL The Best and Worst Metros for Homebuyers: Which cities score top marks on the affordability scale for first-time homebuyers? 14 MCROWD Who's moving on and who's moving up in the industry

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