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business process outsourcing guide Special Advertorial Section p r e s e n t s Th e M Rep o RT | 27 business process outsourcing guide Efficiency, along with flexibility, is the key to a company's success. The ability to delegate key tasks to capable contacts is of the essence. Enter the companies featured in the inaugural Business Process Outsourcing Guide. They have established themselves as effectively reaching the goals set forth by the companies that hire them. Inside this guide, find the tools of the trade that set these companies apart from their competition.