MReport September 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

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4 | TH E M R EP O RT MTECH Cleveland Tech Provider Releases New Tool HYLAND'S ONBASE 18 BUILDS BETTER USER EXPERIENCES, EXPANDS SECURITY. H yland, a Cleveland-based content services provider, released the latest version of OnBase, a single-enterprise information platform for manag - ing content, processes, and cases. By empowering organizations to create more personalized user experiences—including improved mobility and enhanced integra - tions with core business applica- tions—OnBase 18 streamlines access to critical information, delivering content on demand and eliminating information silos across the enterprise. The new release brings more than 3,100 customer-driven enhancements to the low-code OnBase platform, which provides content management, case manage- ment, business-process manage- ment, records management, and capture capabilities in the cloud or on premises. This release introduc- es new products and integrations, new forms capabilities, expanded security capabilities, new admin- istration tools for testing import and export, and performance and compatibility updates. "OnBase 18 exemplifies Hyland's focus on empowering our custom- ers to create forward-looking, future-ready solutions," said Bill Priemer, President and CEO at Hyland. "This platform reflects a shift in our industry, as customers increasingly demand more intui - tive and user-centric services that simplify content usage by all par- ties—users, systems, and applica- tions. We've listened closely to our customers and examined all areas of the product to make significant enhancements that will benefit every industry we serve." "Each new release com - bines Hyland's industry-leading expertise with our innovative vision for the future, delivering a powerful portfolio of products that drives growth and efficiency for our customers," said Brenda Kirk, EVP and Chief Product and Strategy Officer. "We continue to make extraordinary invest - ments in R&D, executing on long-term plays we believe will transform the way organizations serve their customers and reach their goals. Significantly, with this release, we've introduced plat - form enhancements that enable us to combine OnBase content services with the functionality of great products in our expanded portfolio, such as Brainware and Enterprise Search, as well as our rich media management offering." Black Knight Introduces LoanSphere Servicing Digital THE NEW SOLUTION PROVIDES CUSTOMERS WITH NEEDED INFORMATION ABOUT THEIR HOMES. F lorida-based Black Knight, Inc. has introduced LoanSphere Servicing Digital, a new solution to help mortgage servicers deepen cus- tomer relationships and increase retention. LoanSphere Servicing Digital delivers detailed, timely, and highly personalized informa- tion to customers about the value of their homes and how much wealth can be built from these real estate assets. A consumer- centric solution, this interactive tool gives customers the ability to easily perform tasks and find information related to their mort - gages, while providing a platform for continual engagement between servicers and their customers. "Our goal with LoanSphere Servicing Digital is to give our servicing clients an engaging, con- sumer-centric tool for customer retention," said Anthony Jabbour, CEO of Black Knight. "For many people, a house is the single great- est asset they'll ever own. With that in mind, and employing a 'design-thinking' approach, we've developed a solution that lets our clients provide their customers with ongoing, detailed informa- tion about their loans and homes, as well as the tools to help man- age the wealth they have built in their homes." Offering useful information specific to a customer's mortgage, property, and local housing mar- ket, LoanSphere Servicing Digital gives customers the tools to make more informed financial decisions related to their homes. In deliver- ing this information, Black Knight draws upon the servicer's data Innovation and Evolution Learn how these companies are working to improve and streamline processes within the mortgage industry.

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