MReport September 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 5 MTECH via the company's comprehensive, end-to-end LoanSphere MSP system, as well as Black Knight's industry-leading property records database, advanced analytics, and automated valuation models. The app—which features loan, home, and neighborhood dashboards— presents information in a clear, intuitive design, with easy-to-use navigation built for and tested by consumers. "Increasing engagement and providing tools that add value are key to deepening the servicer- customer relationship," said Joe Nackashi, President of Black Knight. "By providing anytime, anywhere access to an array of customer-specific information and functionality, LoanSphere Servicing Digital enhances the consumer's servicing experience and adds value on an ongoing basis, which results in higher retention rates." LoanSphere Servicing Digital provides customers with easy ac - cess to specific information about their mortgages, such as type of loan, interest rate, and estimated PMI drop date. It allows mortgage customers to make payments, view detailed payment history, and perform other self-service functions within the application. Customers can also explore vari - ous "what-if" scenarios, including options for building equity more quickly or the relative benefits of paying down or refinancing their loans. In addition, LoanSphere Servicing Digital provides up-to- date and valuable neighborhood information, such as recent sales, local school data, and demograph - ics, as well as transaction and lien history on properties. The white-labeled solution can be branded to match the ser - vicer's brand identity and will be offered as both a native mobile app and responsive web design. By providing loan and home in - formation to customers wherever they are when they need it most, LoanSphere Servicing Digital helps servicers regularly engage customers with insightful, value- added information that enhances the borrower relationship and supports customers' financial well-being. Global DMS Adds New Functionality to Its Appraisal Platform THE ETRAC PRE-SCHEDULER SMOOTHS OUT THE APPRAISAL-APPOINTMENT PROCESS. P ennsylvania-headquartered, cloud-based commercial and residential real estate-val- uation solutions provider Global DMS has announced the intro- duction of its eTrac Pre-Scheduler. The new tool streamlines apprais- al appointments, allowing lenders and AMCs that are leveraging eTrac to easily set predetermined appraisal dates, apply specific pa- rameters, and broadcast appraiser communications. The eTrac Pre-Scheduler empowers users with the ability to easily select multiple appraisal appointment dates per appraisal order, automatically search for applicable appraisers available to complete the order, and then pres- ent potential assignments to eligible appraisers, along with the order and specified dates. The appraiser can then quickly accept the order by agreeing to one of the required dates, which can conveniently be done from their cell phone via email and/or text message. The end result is that the entire process of coordinating and completing appraisals becomes quicker, easier, and more efficient. In addition, Pre-Scheduler flexes with unique business processes or special requests from borrowers and clients, as users have the abil - ity to define what appraisers must agree to before accepting orders. "Appraisals typically take the longest of all loan-fulfillment processes to complete, which extends underwriting times, increases costs, and also opens up the potential for deal fallout," said Vladimir Bien-Aime, President and CEO at Global DMS. "Appointments are sometimes set at the vendor's discretion and can lead to unexpected delays and issues; however, the addition of Pre-Scheduler to eTrac estab - lishes more control and better organization to prevent problems. Ensuring that appraisal orders are efficiently assigned, accepted, and completed is paramount to mak- ing the process expeditious and cost effective." Global DMS provides cloud- based commercial and residential real estate-valuation solutions ca- tering to lenders, servicers, AMCs, appraisers, and other real estate entities. The company's solution set is delivered on a software- as-a-service (SaaS) transactional basis that ensures compliance adherence, reduces costs, in- creases efficiencies, and expedites the entire real estate-appraisal process. The company's solutions include its EVO-Commercial (EVO-C) for commercial lend- ing, eTrac valuation-management platform for residential lending, eTrac WebForms, Global Kinex, AVMs, the MISMO Appraisal Review System (MARS), ATOM (Appraisal Tracking on Mobile), and Dyck-O'Neal, Inc. Celebrates 30th Anniversary THE FIRM HAS EVOLVED FROM DEBT RECOVERY TO PURCHASING AND SERVICING LOANS. D yck-O'Neal, Inc., a Texas- based subsidiary of The Prescott Group, recently celebrated its 30th anniversary, following a year of growth and expansion. Originally founded in 1988 as a debt-recovery firm specializing in the nationwide resolution of commercial and consumer judgments, defi- ciencies, and charge-offs, the company has evolved over the years and now purchases and services a variety of performing, subperforming, and nonperform- ing loans. In 1993, Dyck-O'Neal partnered with the FDIC in their JDC program, working to resolve and recover on portfolios of loans from failed financial institutions. Dyck-O'Neal's partnership with the FDIC continues today, and the company also offers a full scope of loan-resolution ser- vices, including turnkey portfolio review, servicing, and recovery for acquired portfolios and whole- loan purchases, providing services for the GSEs, the FDIC, mortgage insurers, banks, private-equity firms, mortgage REITs, and inves- tors nationwide. "Dyck-O'Neal's growth has been driven by our strategic approach to putting borrowers first when settling or servicing real estate debt," said Jori O'Neal, Founder. She added, "Our profes- sional staff helps families improve their credit and live a better life." President and CEO Jud Pankey commented, "We thank our part- ners, clients, and amazing team that delivers best-in-class results for every borrower." Dyck-O'Neal is now a nation- wide debt buyer, loan servicer, and debt collector, specializing in mortgage-related debt—judgments, mortgage deficiencies, charge-offs, nonperforming and subperforming first and second liens, short sale and deed-in-lieu workout notes, and all types of commercial real estate debt. Dyck-O'Neal is a part- ner in the investment, manage- ment, and equitable resolution of distressed and undermanaged real estate debt, upholding the highest ethical obligations within the financial community. Fannie Mae Among 100 Best Places to Work in IT THE GSE ALSO PARTNERS WITH ORGANIZATIONS INTENT ON DEVELOPING FUTURE LEADERS. F annie Mae was recently named among the 100 Best Places to Work in IT for 2018 by IDG's Computerworld, a technology media brand. The government-sponsored enterprise (GSE) was ranked 47th among large organizations on this list, which recognizes the world's 100 top organizations that challenge their technology professionals while providing great benefits and ample development opportuni- ties. "Our developers, coders, engineers, and other technol- ogy professionals are delivering

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