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— Special Advertorial Section — Property valuation guide Feature Pro Teck Valuation Services PRO TECK VALUATION SERVICES "The Residential Valuation Expert" Corporate Headquarters key personnel Tom O'Grady CEO Jeff Dickstein Chief Appraiser Matt Jenkins EVP of Operations Staffing: »Employees: 240 full-time staff »Network: Pro Teck has more than 37,000 brokers, appraisers, and property inspectors in its network. contact information 307 Waverley Oaks Road, Suite 305 Waltham, Massachusetts 02452 Phone: 781.899.4949 Web: www.proteckservices.com CORPORATE PROFILE: Pro Teck is the residential real estate valuation specialist—it is the company's sole focus. By exceeding customer expectations and delivering consistent quality, Pro Teck has grown its market share within the origination, servicing, and capital market arenas, and for five consecutive years, the company has seen more than 40 percent compounded annual growth and been featured in Inc. magazine's annual listing of the fastest-growing privately held companies in the U.S. With a focus on product innovation and quality, Pro Teck's goal is to provide clients with products and services that drive improved financial and risk-based decisions related to their investments in residential real estate. The company leverages the best data, analytics, and real estate expertise to provide more efficient, economical, transparent, and defendable collateral valuation services. COMPANY HISTORY: Real estate valuation serves as the company's core competency and only service offering. For more than 30 years, Pro Teck has been delivering better valuation services and reports to top mortgage banks, servicers, and investors. BUSINESS SCOPE: A national provider of valuation KEYS TO SUCCESS: Being a valuation company only, Pro Teck seeks to match the right valuation solution to your needs, and its keys to success are outlined in the company's Customer Promise. The Pro Teck culture of continuous improvement and consultative approach is driven by an experienced team consisting of national staff appraisers and a trained quality review team. This team is led by a chief appraiser and operations VP with a combined 30plus years of experience, both of whom develop solutions and processes to meet the changing needs of Pro Teck's clients on an ongoing basis. Pro Teck's promise to you: »» To deliver the most accurate valuations possible »» To demonstrate the highest levels of customer service and account management, with continuous improvement throughout the term of the relationship »» To custom configure a solution to meet current U.S. bank and market requirements, as well the ability to recognize and adapt to changing market conditions, regulatory requirements, and business strategies »» To incorporate electronic processes such as invoicing and billing »» To support progressive IT and integration initiatives »» To provide exceptional pricing that supports the highest quality and service standards solutions, Pro Teck delivers the following products and services: Technology and review teams contribute to maintaining Pro Teck's exceptionally high-quality and industry-leading turn-times, and the company's Home Value Forecast pro»» Appraisal Management Company (AMC) Services vides insight and commentary on trends in the U.S. real »» Desk Review estate market, with monthly updates and reports in the na»» Hybrid Valuation Solution: Collateral Point tion's 30 top markets. Through disciplined monitoring and »» BPOs/Field Valuations auditing systems, as well as proactive feedback loops, the »» Automated Valuation Models (AVMs)/Property Data, company ensures constant improvement. The tenets of and Real Estate Analytics Pro Teck's Quality Control (QC)Process are monitor, im prove, and control, and the company's QC cycle achieves COMPETITIVE ADVANTGE: Many people believe the following: that valuation services are a commodity. Pro Teck does not. Pro Teck believes that your valuation partner should assist you in addressing key corporate goals and objectives. The company believes that by asking questions, it can help solve the important issues you are facing today—and perhaps uncover and solve other issues you never knew existed. »» Monitor each step to ensure compliance »» Improve by constantly reviewing company processes »» Control consistency with smart technology, dedication to training, and uncompromising standards ACCOLADES & AWARDS: Consistently named among Inc. 5000's fastest-growing privately held U.S., Pro Teck has received the publication's Hire Minds Award for five consecutive years. 46 | The M Report